Ploten terms of use

1. Who and what

These terms are between you and Atei FZC LLC, United Arab Emirates (“we”). They cover the Ploten software, its installer and its licence service (“Ploten”). You must be 16 or older. You accept these terms when you answer yes to the installer’s question, or when you run the installer with the --accept-terms option. A company that installs Ploten for its staff accepts these terms for them.

2. Subscription

Atei FZC LLC sells the subscription. Stripe (stripe.com) takes the payment for us. A team can pay by invoice and bank transfer instead, at a price we agree with the team by email: mail hello@ploten.dev. For one person, the price is $24 a month or $240 a year. The first 100 customers (monthly and yearly together) pay the founding price: $19 a month or $190 a year (not for teams). The founding price stays while that subscription renews, and stops when that subscription ends.

The first 14 days are free. You add a card at the start, and the first payment is at the end of the trial. Stripe mails you 7 days before the trial ends. If you cancel before the trial ends, you pay nothing.

If you ask within 7 days of your first payment after the trial (mail hello@ploten.dev), we refund that payment in full. The refund ends your subscription, and your licence key stops at once. We do not refund later payments. You can cancel at any time (section 13); Ploten then works until the end of the period you paid for. If you are a consumer in the EU or the UK, you keep your legal rights to cancel. These terms do not limit them.

3. Licence

Ploten is licensed, not sold. While your subscription is paid, we give you a personal, non-exclusive, non-transferable right to install and use Ploten for your own work, on up to 2 PCs per licence key. Each Windows account on a PC counts as one PC. To move Ploten to another PC, free the old PC on the PC page (pass.ploten.dev/pcs: type your licence key), or run the uninstall line on the old PC, or mail hello@ploten.dev. A licence key can free at most 1 PC in 14 days; for more, mail hello@ploten.dev. We keep all rights in Ploten that these terms do not give you.

4. The licence check

Ploten checks its licence with a signed pass that it keeps on your PC. It renews the pass over the internet at session start, about once a day, and more often near the end of a pass. It works offline until the pass ends (about 14 days). The privacy notice says what the check sends.

5. When payment stops

• A payment fails: Stripe tries the payment again, and Ploten shows a note with the stop day. Ploten stops 7 days after the paid period ends, unless the payment is fixed.
• The first payment after the trial fails: Ploten stops when the trial ends.
• You cancel: Ploten works until the end of the period you paid for.
• You cancel in the trial: Ploten stops when the trial ends.
• If we refund a payment (section 2), or if you dispute a payment with your bank (a chargeback), your licence key stops at once and cannot be used again.

Each PC learns of a stop at its next licence check (about once a day). A PC that is offline stops at the end of its pass, at most about 14 days later. A stopped Ploten does not change Power BI or your reports.

6. No copying

You may not:

• copy Ploten, except the copies the installer makes on your licensed PCs;
• sell, resell, rent, lease, lend or sublicense Ploten, or offer it to others as a service;
• share your licence key, or let anyone else use it;
• decompile, disassemble or reverse engineer Ploten, or take it apart in any other way, except where the law allows it and does not let these terms stop it;
• remove, turn off or go around the licence check, the pass or the PC limit;
• use Ploten, or any part or copy of it, to build a product or service that competes with Ploten.

7. If you break section 6

If you break section 6, we can cancel your subscription. Your licence key then stops within 7 days, with no refund for the current period. You also pay us, for each PC that used Ploten without a valid licence, the full price of a licence for that PC for the whole time it used Ploten, plus our reasonable costs to collect this amount (for example collection and legal fees). We may also ask a court to stop the use.

8. Your reports and your agent

Your reports and data stay yours. Ploten changes a report only when you or your agent ask it to. You choose your AI agent and its provider. What the agent reads through Ploten (names, formulas and data from your report and its model, file paths, and page pictures) goes to that provider under its terms, not ours. Keep copies of your reports; save before large changes.

9. Microsoft software

Power BI Desktop and Microsoft’s modeling engine are Microsoft’s software. To use Ploten, you must accept Microsoft’s terms for this software and follow them: the terms for Power BI Desktop and the terms for the engine. Ploten downloads the engine only after you accept its terms. We are not Microsoft and Microsoft does not support Ploten.

10. Updates

We may update Ploten. The install line installs the newest version. An old version can stop renewing its pass and then asks you to update.

11. No warranty

Ploten is given “as is” and “as available”. To the extent the law allows, we give no warranty of any kind, stated or implied: not that Ploten fits a purpose, is of satisfactory quality, is free of errors, or works without a break. Check the changes Ploten makes, and keep copies of your reports. If you are a consumer, you keep the rights that the law of your country gives you and that a contract cannot take away.

12. Liability

To the extent the law allows: our total liability for all claims about Ploten is at most the fees you paid for Ploten in the 12 months before the event that caused the claim; and we are not liable for indirect or consequential loss, or for lost profit, revenue, data or business. Nothing in these terms limits a liability that the law does not let us limit, for example for death or personal injury caused by negligence, or for fraud.

13. Ending

You can cancel at any time in Stripe’s customer portal. The link is on the page that showed your key, in the key mail, in Ploten’s payment notes, and in Stripe’s mail 7 days before a trial ends. Ploten then works as section 5 says. Section 7 says what happens when section 6 is broken. If you seriously break another part of these terms, we may end your licence after we tell you by email.

14. Changes to these terms

We put each change on this page with its date and tell paying users by email before a change that takes away a right.

15. Law

These terms are under the law of the United Arab Emirates, and the courts of the United Arab Emirates decide disputes. If you are a consumer, you also keep the protection of the law of the country where you live that a contract cannot take away. If a court finds a part of these terms not valid, the other parts stay valid.

Contact

hello@ploten.dev.